Nabla is available on both mobile and desktop devices. This article focuses on how to access Nabla on mobile: using the web app in a browser (recommended for Android devices) or the dedicated app for iOS devices.

Please note: If your organization is integrated with Nabla, your sign-in steps may differ. Please refer to the documentation provided by your organization for specific instructions.

You can access Nabla on your mobile browser by visiting copilot.nabla.com (Safari or Chrome recommended). Follow these steps to sign in:

1. Open copilot.nabla.com in your browser.

2. On the homepage, click Try Nabla or Sign in if you already have an account.

3. If you sign in for the first time, select your medical specialty, country of practice, and EHR, then click Next.

4. Enter your email address and click Next.

5. Check your email for a verification code and enter it in Nabla.

If you're using an iOS device, we recommend downloading the Nabla app for a more optimized experience.

1. Visit the Nabla iOS app page in the App Store or search for "Nabla" directly in the App Store.

2. Download the app.

3. After downloading, follow the same sign-in process outlined above to access Nabla.

You can use Nabla on your mobile device in the following situations:

• In-person encounters

• Virtual encounters: When using video conferencing tools like Zoom on your desktop with the speaker enabled.

1. Open the Nabla web version (copilot.nabla.com) in your mobile browser.

2. Tap the Share button (square icon with an upward arrow).

3. Scroll down and select Add to Home Screen.

4. Nabla will now appear as an app on your home screen.

5. Allow your microphone by following these steps.

1. Open the Nabla web version (copilot.nabla.com) in your mobile browser.

2. Tap the three vertical dots in the top-right corner and select Add to Home Screen.

3. Nabla will now appear as an app on your home screen.

To prevent iOS from asking for microphone permissions each time you use Nabla, you can follow these steps to permanently allow microphone access in Safari. This option is not available for Chrome, Edge, or other browsers on iOS due to Apple's security restrictions on non-Safari browsers.

1. Open Safari and navigate to copilot.nabla.com.

2. Tap the Aa icon in the address field.

3. Select Website Settings.

4. Set the microphone to Allow.

Nabla requires continuous access to your phone's microphone during encounters to maintain transcription functionality. Incoming calls may disrupt Nabla’s microphone access, affecting the ability to transcribe.

To avoid interruptions, we recommend the following best practices:

• Enable Do Not Disturb mode while using Nabla to eliminate disruptions.

• Do not lock your phone while using Nabla; keep the Web page or app open during your encounter.

• On iOS, disable Low Power Mode, as it may lock your screen automatically.

• On Android, disable Doze Mode (or equivalent manufacturer-specific power-saving features).

If you receive an incoming call during your Nabla encounter, it will disrupt the microphone access on both iOS and Android. An orange screen will appear, indicating that access to the microphone has been lost. To restore access, follow these steps:

1. After dismissing or finishing the call, return to Nabla and click Finish later on the orange screen.

2. Ensure that the recording has resumed (purple screen) or manually relaunch it (yellow screen).