Rate and share feedback

Rating and sharing feedback is how our users contact Nabla Support to ask for help or to simply rate the ambient experience while utilizing Nabla. Below are steps to take when contacting Support:

• After generating an encounter, scroll to the bottom of the generated note and click "Give feedback"

• Choose a star rating after which a text box will appear where users are encouraged to manually enter or dictate any feedback, good or bad, related to the workflow/note quality/overall experience of conducting and generating the most recent encounter (users can also request assistance with functional issues that might arise while utilizing Nabla).

• Once feedback has been entered, click submit and feedback along with an anonymized transcript and note (encrypted and redacted of PHI) will be sent to the Nabla Support Team for a thorough investigation and response.