Storage Policy
Edited
Nabla currently has a 14-day storage policy, which starts when the encounter is created, i.e. '+New encounter' is clicked to create a new encounter.
Users should receive a reminder email from Nabla 3 days before encounters are set to delete and will see a "Deletion" countdown on each encounter.
Users also have the ability to see 'Encounters saving duration' in the 'General' tab of the Nabla 'Settings'
Due to the fact that we do not store any user data on our servers, we are unable to retrieve any lost or deleted encounters.
Please also reference HIPAA and our Legal documentation